1. Our core beliefs regarding user privacy and data protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We hate spam as much as everyone else!
  • We will never sell, rent or otherwise distribute or make public your personal information


2. Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9) for clarification.


3 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.


3.2 Email links

Should you choose to contact us using an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.


4 How we store your personal information

This website does not currently store any personal information within its’ internal database.


5 About this website’s server

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.


6 Our third party data processors

We use one third party to process personal data on our behalf. Google Analytics for anonymous site metrics, Google comply with the legislation set out in section 2. Google (based in the USA) is also EU-U.S Privacy Shield compliant.


7 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that any personal data stored in an identifiable manner has been stolen.


8 Data Controller

The data controller of this website is: Mark George Conservatories limited, a UK Registered company number: 08085485  Registered in England & Wales. VAT No: 136 2067 32

Whose registered office and operating office is:
Mark George Conservatories, 26 Cedarwood Crescent, Caversham, Reading, RG4 8NW


9 Data Protection Officer

Mrs. Leslie George
Mark George Conservatories limited.
Telephone: 0118 9475254


10 Cookies

10.1 Site Visitation Cookies

As mentioned in section 3.1, we use Google Analytics to (anonymously) compile site visitation statistics. Google Analytics sets the following four cookies which are all used to collect information about how visitors arrived at this website, how they use the website and it’s content and how they leave the site. We use the information to compile reports and to help us improve the site.

Cookie name Expires
_utma After two years.
_utmb After 30 minutes
_utmc When the browsing session ends.
_utmz After six months.


10.2 Other Cookies

This website uses one other cookie as oulined below. This cookie is used to tell the website that you have acknowledged our cookie use message. Yes, we have to set a cookie to tell you about cookies!

Cookie name Expires
cookie_msg After one year.


11 Changes to our legal policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.


11.1 Change log

28/09/2019 – version 1.0

  • Privacy policy instigated.